Sports management, marketing
zahra vakili ghahani; mahvash noorbakhsh; Abbas Khodatari; parivash noorbakhsh
Abstract
Social media influencers, by producing persuasive content, play a key role in shaping the behavior of sports tourists and influencing their travel decisions. The purpose of this study was to develop an interpretive structural model of the influence of social media influencers on sports tourists' behavior. ...
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Social media influencers, by producing persuasive content, play a key role in shaping the behavior of sports tourists and influencing their travel decisions. The purpose of this study was to develop an interpretive structural model of the influence of social media influencers on sports tourists' behavior. This research was applied in terms of purpose and mixed (qualitative-quantitative) in terms of methodology. In the qualitative part, thematic analysis was used, and in the quantitative part, interpretive structural modeling (ISM) was applied. Participants in the qualitative part included sports tourists and followers of social media influencers in the field of sports, who were selected by purposive sampling and snowball strategy. Based on theoretical saturation, 15 semi-structured interviews were conducted. In the quantitative part, participants included faculty members, tourism company managers, members of sports tourism committees, and startup activists, 10 of whom were purposefully selected. Data were collected through semi-structured interviews in the qualitative part and a 12×12 square matrix in the quantitative part. Validity and reliability in the qualitative part were assessed using strategies such as credibility, transferability, confirmability, and audit trail, and in the quantitative part, face validity and Cohen's kappa coefficient were used. The qualitative findings led to the extraction of 57 sub-themes in the form of 12 main themes (audience behavioral expectation, travel-related businesses behavioral expectation, transferring the desired image of the destination to the audience, motivation, audience behavioral intentions, relationship with the audience, pervasive virtual space, helping the audience's decision-making, information quality, content quality, influencer's influence, and influencer's characteristics). The quantitative findings showed that the hierarchical model consists of five levels; "Audience behavioral intentions" is at the highest level, and "pervasive virtual space" and "influencer's characteristics" are at the lowest level. Other factors acted as mediators. The results of MICMAC analysis showed that all factors are in an integrated and interconnected structure and none of them can act independently. The findings of this research show that the influence of social media influencers on the behavior of sports tourists can be explained within the framework of a multi-level model, in which the interactions between independent, mediating, and dependent variables play a key role.
Sports management, marketing
Hamidreza Tahamtan; mehdi kohandel; mahvash noorbakhsh; mohiadin bahari
Abstract
Abstract
In response to increasing environmental concerns and, at the same time, increasing brand equity, companies have focused their efforts on providing environmentally friendly products and services. Sports are no exception to this rule. Because the owners of sports brands have realized that if ...
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Abstract
In response to increasing environmental concerns and, at the same time, increasing brand equity, companies have focused their efforts on providing environmentally friendly products and services. Sports are no exception to this rule. Because the owners of sports brands have realized that if they are responsible for the environment, they will receive a better response from their customers. At the same time, they have realized that if they take care of the environmental concerns of their customers, they are more likely to choose the products and services provided by the respective company. Therefore, these companies have actively pursued sustainable marketing strategies such as green marketing. Despite that, no study has estimated the effect of a green marketing mix on the behavioral dimensions of the special value of the green brand of sports products. This study is survey research supported by post-positivist worldview considerations and assumptions. According to the nature of the study, the current research approach is explanation and prediction, mainly done to investigate the statistical inference of path coefficients, effect sizes, and the predictive performance of the model and prediction errors. The data to test the hypotheses in this study were collected through an online self-report survey made available to Majid brand customers. Based on this, 394 questionnaires were collected. 51.9% of the examined samples were men, and 48.1% were women, ages 18 and 53. The measurement tools were selected based on the existing literature that was previously adapted to the diverse context of green marketing and the dimensions of green brand equity. Then the necessary modifications were made to adapt it to the current research field. The questionnaire consisted of two parts: the first part was dedicated to personal information and demographic characteristics, the second part was dedicated to the research variables, and finally, to test the hypotheses of this study, partial least squares structural equation modeling (PLS-SEM-3) was used. ) used. The present study showed that green products positively affect a green image, satisfaction, trust and loyalty. Green price positively and significantly affects the green image, trust, and loyalty. On the other hand, the green price has no significant effect on green satisfaction. Green place only has a positive and significant effect on the green image and does not significantly affect green satisfaction, green trust and loyalty. Green promotion simultaneously has a positive and significant effect on the green image and green satisfaction. On the other hand, green promotion has no significant effect on green trust and loyalty. Finally, by evaluating the internal relationships of the special value dimensions of the green brand of sports products, this study showed that the causal relationship of green image with green trust, green image with green loyalty, and green trust with green loyalty is a positive sign. But there is no significant causal relationship between green image and green satisfaction, green satisfaction with green trust and green satisfaction with green loyalty. In general, the findings of this study show that customers accept cost-benefit analyses about sports products. Because by estimating the strengths and weaknesses of the alternatives, they have concluded that green products have significantly saved their money and time. Also, with the cost-benefit analysis, it was found that the customers of the Majid brand do not consider the mentioned brand affordable in terms of access. As a result, they refuse to make an emotional and long-term commitment to the mentioned brand. Therefore, Majid Company, which devotes a small part of its production to green products, is suggested to design a road map for the marketing of their green products, in which they focus on maintaining the current price, diversifying the lines of green products, improving the design and Easy access is emphasized as a strategic and operational policy of the company. It is also suggested that this company strengthen the level of promotion and access to its products through the actions mentioned in the text because it was found that there is a gap between what the company offers and what the customer receives and understands. On the other hand, it is not easy to access the products of this company, and their level of trust in what the company advertises is not very high. In the end, it is necessary to mention some limitations of this research. The first limitation is that the green marketing mix is not simply summarized in the four dimensions examined in this study. Another limitation is that this study studied the behavioral dimension of customers' green brand equity, and the perceptual dimension of customer brand equity was not measured and evaluated. The third limitation is that the responses were received from Majid brand customers, who limits the generalization of the findings to other brands and customers. Finally, in this research, an online survey was used, known as easy sampling, and the selected samples may not be representative of all customers of the Majid brand. Therefore, future researchers are suggested to investigate the effect of mixed green marketing on the special value of the green brand, in addition to the dimensions presented in this research, also to examine other dimensions and conduct such a study for other sports brands.
