Alidoust-Ghahfarrokhi, E., Kouzechian, H., Jalali-Farahani, M., and Torki, M. (2010). A Survey of Female Customers' Satisfaction in Private and State Bodybuilding Clubs of Tehran. Journal of Sport Management. 2(5),127-266. [in Persian]
Beerli, A., Martin, J. D., and Quintana, A. (2004). A model of customer loyalty in the retail banking market, European Journal of Marketing, 38(1/2), 253-75.
Bijani, M. M. (2006). The Relationship between Strategic Thinking and Quality of Service in Bank of Mehr-e-eghtesad of Isfahan, Master's Degree in Business Management, Islamic Azad University, Najaf Abad Branch.
Chang, C. M., Chen, C.T., and Hsu, C. H. (2002). A review of service quality in corporate and recreational sport/fitness programs, The Sport Journal, 5(3), 1-10.
Ghafarian, V., and Aliahmadi, A. (2003). Strategic Thinking. Tadbir.;137,35. [in Persian]
Ghorbankhani, A., and Salajeghe, S. (2015). Relationship between Managers’ Strategic Thinking and Demographic Factors with the Quality of the Products: Case of Kosar Eshtehard Industrial Estate. Organizational Resources Management Researchs. 5(2),121-38. [in Persian]
Goldman, E. F. (2008). The power of work experiences: Characteristics critical to developing expertise in strategic thinking, Human Resource Development Quarterly.19(3), 217-39.
Gronroos, C. (1984). A service quality model and its marketing implications, European Journal of Marketing, 18(4), 36-44.
Juga, J., Juntunen, J., and Grant, D. B. (2010). Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships, Managing Service Quality: An International Journal, 20(6), 496-510.
Kheradmardi, M. H. (2013). The Relationship between Quality of Service, Satisfaction and Loyalty with Customers Reinventing in Bodybuilding Centers of Mazandaran Province [MSc] .Amol, Iran: Shomal University. [in Persian]
Kiani, G. (1994). Strategic Culture Underlying Strategic Management. Tadbir. 44, 15-8. [in Persian]
Langviniene, N., and Sekliuckiene, J. (2009). Service perspectives in healthiness and sport tourism in lithuania: case of SPA, Economics and Management.14, 505-12.
Lee, J. H., Kim, H. D., and Ko, Y. J. (2011). Sagas M. The influence of service quality on satisfaction and intention: A gender segmentation strategy, Sport Management Review. 14(1), 63-54.
Liu, Y. C., and Chen, T. L. (2012). An Analysis of Service Quality, Customer Satisfaction and Customer Loyalty of Commercial Swim Clubs in Taiwan, Humanities and Social Sciences,1(15), 133-54.
Mesgarian, H. (2012). Strategic Thinking of Functions and Challenges. 9th International Conference on Strategic Management; Tehran, Iran. [in Persian]
Moammai, H., Amini, M., Dargahi, H., Mashayekh, M., and Janbozorgi, M. (2013), Strategic Thinking Measurement among Staff Managers of Tehran University of Medical Science . Journal of Health Administration. 16 (53) ,73-84. [in Persian]
Moon, B. J. (2013). Antecedents and outcomes of strategic thinking, Journal of Business Research. 6(10),1698-708.
Nazemi, S., Mortazavi, S., and Jafariani, H. (2008). Investigate the Relationship between Strategic Thinking and Performance. Business Management Perspective.35(2),69-87. [in Persian].
Oliva, T. A., Oliver, R. L., and Ian, C. (1992). A catastrophe model for developing service satisfaction strategies, Journal of Marketing, 56(3), 83-95.
Pisapia, J., Pang, N. K., Hee, T. F., Lin, Y., and Morris, J. D. (2009). A comparison of the use of strategic thinking skills of aspiring school leaders in Hong Kong, Malaysia, Shanghai, and the United States: An exploratory study, International Education Studies. 2(2), 46-54.
Rabiee, A., Khatamino, F., Alaghemand, S., and Khashei, F. (2010). A Study of Strategic Thinking in Strategic Organizational Organizations A Comparative Study of Four Industries in Iran. The 5th International Conference on Strategic Management; Tehran, Iran: Naab Group. [in Persian]
Rajabi, M., Ghafouri, F., and Shahlaiebagheri, J. (2012). Comparison of quality of service with satisfaction of male and female clients of gymnasts’ clubs in Shahrud. Sports Management Studies Journal.14(4), 125-36. [in Persian]
Robinson, L. (2006). Customer expectations of sport organisations, European Sport Management Quarterly, 6(1), 67-84.
Romo Pérez, V., and Chinchilla Minguet, J.L. (2010), García Freire M. Sports management services: the dimensions of quality, Journal of Human Sport and Exercise, 4(2), 295-300.
Roosta, A., Venous, D., and Ebrahimi, A. (2005). Marketing Management. 9th Edition. Tehran, Iran: The Organization for Researching and Composing University Textbooks in the Humanities (SAMT). [in Persian]
Saatchihan, V., Pourkhordmardi, M. H., and Mohammadalinasab, Z. (2012). Relationship between quality of service, satisfaction, loyalty and intention of future customers of Mazandaran Swimming Pools, first national conference on physical education and sports science; Amol: Islamic Azad University, Ayatollah Amoli Branch.
Sajadi, S. N., Mahmoudi, A., Goudarzi, M., and Mizani, M. (2011). Comparison of the quality of services offered in sports clubs in private and in the city of Tehran from the perspective of customers. Sport and motor science research. 22(11), 29-38. [in Persian]
Seyedjavadin, S.R., Khanlari, A., and Stiri M. (2010). A Model for Assessing the Impact of Service Quality on Customer Loyalty at Sports Services. Olympic Journal. 52, 41-54. [in Persian]
Shaik, A. S. and Dhir, S. (2020). A meta-analytical review of factors affecting the strategic thinking of an organization",
Foresight, 22 (2), 144-177.
Shokohyar, S., Kavyani, H., Fath Abadi, H., Zafari, S., Rohi, J., and Hadavand-Ahmadi, R. (2016). The correlation between the strategic thinking and quality of health services. Journal of Health Promotion Management. 5(3), 45-50. [in Persian]
Terry, L., Sylvester, Y., and Andrew, C. (1998). Service quality and determinants of customer expectations: The case of club industry in Hong Kong, Asia Pacific, Journal of Tourism Research. 2(2), 29-36.
Torset, C. (2001). Strategic thinking: Why, what, and how? An organizational model of strategic thinking. Lyon: EGOS XVIIth Colloquium, The Odyssey of Organizing