Sports management, marketing
Sadaf Hesari; Reza Jalili Niko; Samad Fattahi
Abstract
Objective: Today, sports have gained importance as a profitable industry, with the increasing consumption of sports goods and services. In this context, electronic word-of-mouth (eWOM) marketing plays a significant role in enhancing the brand equity of sports businesses and influencing consumer purchasing ...
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Objective: Today, sports have gained importance as a profitable industry, with the increasing consumption of sports goods and services. In this context, electronic word-of-mouth (eWOM) marketing plays a significant role in enhancing the brand equity of sports businesses and influencing consumer purchasing decisions. The aim of this study was to determine the impact of using electronic word-of-mouth (eWOM) marketing on brand equity in sports businesses. Method: In this regard, an applied study was conducted using a quasi-experimental method, with the statistical population consisting of customers of sports brands. The sample was conveniently selected from the customers of the Ghafari sports brand in West Azerbaijan province, including 40 individuals divided into two groups: control and experimental (20 individuals in each group). The measurement tool was a brand equity questionnaire based on the model by Kim et al. (2003) and the modifications by Yoo, Donthu, and Lee (2000), with a Cronbach's alpha coefficient of 0.86. After implementing the electronic word-of-mouth marketing technique for the experimental group, the data were analyzed using covariance analysis and SPSS software version 17.Results: The findings of the study indicate that the use of electronic word-of-mouth marketing has a significant impact on brand equity, perceived quality, brand loyalty, and brand image in sports businesses. The covariance analysis revealed that the impact of this marketing on brand equity (38%), perceived quality (21%), brand loyalty (52%), and brand image (41%) is significant. These results demonstrate the high effectiveness of electronic word-of-mouth marketing in improving these indicators.Conclusions: This implies that sports brands capable of creating opportunities for dialogue, fostering positive customer experiences, and encouraging active customer participation are more likely to achieve a sustainable competitive advantage.
Sports management, marketing
Amir Derakhshan; Mehdi Kohandel; Hossein Abdolmaleki; Seyed Nemat Khalifeh
Abstract
Excellence in the highly competitive sports industry requires appropriate marketing strategies. Marketing researchers have long identified brand authenticity as one of the key pillars of marketing and consider it critically important for consumers. The aim of this study was to examine the effect of open ...
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Excellence in the highly competitive sports industry requires appropriate marketing strategies. Marketing researchers have long identified brand authenticity as one of the key pillars of marketing and consider it critically important for consumers. The aim of this study was to examine the effect of open innovation and social media marketing on football clubs' brand authenticity, with value creation and brand mental image as mediating variables. In terms of objective, this research is applied, and in terms of strategy, it is descriptive-correlational, conducted using structural equation modeling. The statistical population consisted of fans of football clubs in the active leagues of the country. A total of 450 questionnaires were distributed, and 428 questionnaires were analyzed. To collect the required data, the following instruments were used: the Open Innovation questionnaire by Peter et al. (2016), the Social Media Marketing questionnaire by Kim et al. (2017), the Brand Authenticity questionnaire by Kadirov (2010), the Value Creation questionnaire by Zeinoddin et al. (2012), and the Brand Mental Image questionnaire by Ulrich (2009). The validity of the questionnaires was confirmed by 13 sports management professors, and the reliability was assessed using Cronbach's alpha coefficients of 0.88, 0.77, 0.89, 0.89, and 0.70, respectively. SPSS and SmartPLS statistical software were used for data analysis. The findings showed that open innovation and social media marketing have a positive and significant effect on brand authenticity, value creation, and brand mental image of football clubs. Furthermore, brand value creation and brand mental image have a positive and significant effect on brand authenticity. Therefore, it can be concluded that attention to factors such as innovation and social media marketing can strengthen a club's brand in terms of value creation, mental image, and authenticity.
samaneh Almasi; keywan zamany dadaneh; Hossein Eydi; Jerónimo García Fernández
Abstract
The method of the present study was descriptive-survey and based on structural equations. Standard questionnaires of advertising awareness, brand awareness and brand value and brand image were used. The statistical population was all customers of Morooj sports brand in Iran. The validity of the questionnaires ...
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The method of the present study was descriptive-survey and based on structural equations. Standard questionnaires of advertising awareness, brand awareness and brand value and brand image were used. The statistical population was all customers of Morooj sports brand in Iran. The validity of the questionnaires was confirmed by 5 expert professors. The reliability of the questionnaires was higher than 0.8. Smart-PLS software was used to analyze the data. According to the results, the research model has a moderate fit, advertising awareness had a direct effect on the variables of brand awareness, brand image and brand equity. Also, awareness of advertising indirectly affected brand equity through brand awareness and brand image. Sports brand managers need to realize that branding in an industry is the way to go; Endless and requires research and application of relevant sciences, pay attention and understand the importance of brand value and the impact it has on customer loyalty to study and invest in the factors that affect it, such as advertising, brand awareness and brand image.
