Adnan, A., saher, N., Naureen, H., Qureshi, S., & Khan, Y. N. (2013), What shapes Ethical Behavior of Sales Team? A case study of banking sector of Pakistan. Interdisciplinary Journal of Contemporary Research in Business, 5(1), 424-442.
Arbaina, S., & Suresh, A. S. (2018). Determinants of Consumer Buying Behaviour and its Effect on Buying Intention: Evidence from Indian Organised Sports Retail. International Journal of Management Studies, 3(5).
Babalola Anthony, A., & Anifowose Ojo, S. A Study of the Compliance of Practising Quantity Surveyors with the Professional Code of Conduct in Nigeria.
Banar, N., Karimi varkani, A., & Gohar rostami, H. (2018). Designing a sports sponsorship loyalty model with an emphasis on affiliate marketing and communication quality. Quarterly Journal of Sports Management and Development, 1(13). [Persian].
Barari, M., & Ranjbarian, B. (2011). Observance ethics in sales and its effect on the quality of the customer relationship with the organization. Quarterly Journal of Ethics in Science and Technology, 6(4). [Persian].
Bidarmaghz, A. (2016). Ritual Strategy in Communication Management. Tehran, Morsal Publications, Second Edition. [Persian]
Chant, S., Jenkinson, T. I. M., Randle, J., & Russell, G. (2002). Communication skills: some problems in nursing education and practice. Journal of clinical nursing, 11(1), 12-21.
Faryabi, M., Akbari dibavar, A., Yahyapour, B., & Ghanbari, S. (2018). Investigating the effect of communication skills on internal marketing and its relationship with organizational effectiveness (Case Study: Five Star Hotels in Iran), The first national conference on tourism and green tourism, Hamedan, Shahid Mofteh College. [Persian].
Fayazi, M., & Modares nia. (2017). Develop ethical behavioral criteria for marketing and sales forces. Quarterly Journal of New Marketing Research, 7(3), 125-140. [Persian].
Hansen, J. D., & Riggle, R. J. (2009). Ethical salesperson behavior in sales relationship. Journal of Personal Selling & Sales Management, 2, 151-166.
Hassanzadeh, M., & Amirhesari, S. (2015). Investigating the effect of CRM quality on the loyalty of Olympic sports audiences. The first national conference on sports marketing, Tehran. [Persian].
Izadi, B., Moradi hezari, R., & Abdollahi, Sh. (2017). Analysis of the relationship between ethics in bodybuilding clubs and athletes' behaviour. Quarterly Journal of Ethics in Science and Technology, 12(2). [Persian].
Izadi, B. (2012). Designing a Communication Marketing Model in the Iranian Football Premier League. PhD Thesis, Tarbiat Modares University, Tehran. [Persian].
Kaplan, R., & Norton, D. (2005). Strategy maps: using intangible assets for superior performance. Management Today, 21(6), 10-15.
Khabiri, M., Mohammadi, R., & Sadeghi, R. (2013). Investigating the effective factors on the participation of customers of bodybuilding clubs in mouth to mouth communication. applied research in sports, 4, 79-86. [Persian].
Koozechian, H., Sardari, M., Ehsani, M., & Amiri, M. (2019). Design and test of ethical marketing model in sports production industry. Journal of Sports Management Studies, doi: 10.22089/smrj.2019.6869.2436. [Persian].
Mahmodi, A., Keshgar, S., Soltani, M., & Eslami, A. (2015). The relationship between the professional ethics of sports equipment sellers with the formation of stable relationships between customers and Seller. New approaches in sports management, 3(10), 21-33. [Persian].
Masoumi, M. (2004). Scientific Diplomacy and Diplomatic formalities, Diplomatic Duties and Characteristics. Tehran, Ministry of Foreign Affairs, Volume II. [Persian].
Molaei Fini, F., & Sheikhi Fini, A. (2016). A study on the relationship between communication skills and mental health and job empowerment. Journal of Exploratory Studies in Law and Management, 3(2), 82-6. [Persian].
Nemati, M., Karamipour, M., & Mohammadi chamnari, H. (2015). Relationship between communication skills and entrepreneurial skills among students of Allameh Tabatabaei and Kharazmi University. Communication Culture Studies, 9(31), 285-325. [Persian].
Punwatkar, S., & Verghese, M. (2014). The Impact of Salesperson's Behavior on Consumer's Purchase Decision: An Empirical Study. The IUP Journal of Marketing Management, 13(2), 72-83.
Rajaobelina, L., & Bergeron, J. (2009). Antecedents and consequences of buyer-seller relationship quality in the financial services industry. International Journal of Bank Marketing, 27 (5), 359-380.
Schwepker, C., & Hartline, M. (2005), Managing the Ethical Climate of Customer-Contact Service Employees. Journal of Service Research, Vol 7 (4), 377-397.
Shekari, A., Rahimi, F., & Karahi moghaddam, S. (2015). Investigating the effect of relational marketing on customers' purchasing decision mediated by Oral ads. Journal of Marketing Management, 10(28), 1-14. [Persian].
Thomas, J. L., Vitell, S. J., Gilbert, F. W., & Rose, G. M. (2012). The impact of ethical cues on customer satisfaction with service. Journal of Retailing, 78, 167–173.
Tuan, N. M. (2015). The Impact of Ethical Sales Behavior on Customer Loyalty: A Case from Vietnam. International Journal of Business and Management, 10 (3), 152- 168.
Vadaye, P. (2016). Body Language in Negotiation. New Generation Publishing, Third Edition. [Persian].
Vasudevan, H., Gaur, S. S., & Shinde, R. K. (2013). Relational switching costs, satisfaction and commitment a study in the Indian manufacturing context. Asia Pacific Journal of Marketing and Logistics, 18(4), 342-353.
Zarrin jouy alvar, S., mahmoudi meimand, M., Albonaeimi, I., & Samiei nasr, M. (2018). Designing and explaining the internal marketing model of Iran's free zones. New marketing research, 8(2), 1-18. [Persian].